Enhanced Access

We provide enhanced access appointments to support patients who have difficulty accessing appointments during our traditional opening hours. We offer GP, AHP and Practice Nurse appointments as part of this service. We are open:

• Wednesday 18:30-20:00
• Every third Thursday 18:30-20:00
• Every third Friday 18:30-20:00
• Every third Saturday 09:00-17:00

Please note, not all services are running during these hours and they are for pre-booked appointments only.

When We are Closed

When the surgery is closed at weekends, evenings and public holidays, please call Medicom on 01603 488 488 or 111 if you require medical advice quickly, that is not an emergency.

NHS 111

In the case of an urgent medical problem when the practice is closed, you can call the NHS 111 service for advice and speak to a triage nurse. You will be assessed and advice given, or arrangements made to see a doctor.

When to Use NHS 111:

You should use the NHS 111 service if you urgently need medical help or advice, but it is not for life threatening situations.

Call 111 if:

• You need medical help fast, but it’s not a 999 emergency.
• You think you may need to go to Accident & Emergency or need another NHS urgent care service.
• You don’t know who to call or you don’t have a GP to call.
• You need health information or reassurance about what to do next.

For less urgent health needs, contact your local pharmacist or the practice.

Out of hours services are generally busy, so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute as an emergency.