The NHS Friends and Family Test (FFT) is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
Overall, how was your experience of our service?
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
In January 2026:
- Very good – 207
- Good – 38
- Neither good nor poor – 3
- Poor – 8
- Very poor – 3
- Don’t know – 0
80% of our feedback was very good and 15% good so overall 95% of our responses were positive.
For further information on the FFT, please see the NHS website: www.england.nhs.uk/fft/friends-and-family-test-data